Customer Payment / Receipt

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Customer Payment (Receipt)

Navigation: Go to Customer > Receive Payment to record a payment or customer deposit.

 

Overview

Use the Customer Payment form to log payments received or deposits made by customers.

Hover the mouse over the different fields on the form. If the cursor changes to a hand (Hand_Cursor) , click to get more information.

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Payment Fields Explained

Reversing a Payment

To reverse a payment, enter the amount as a negative value in the relevant payment field.

 

Tendered

Enter the total amount provided by the customer.

 

Cash Payments

Specify how the payment was made:

Cheque Amount

Credit Card Amount

Debit Card Amount

Cash Amount

Other Cards

 

These values affect your Cash Up process.

 

Direct Bank / EFT

Enter the amount if the client paid directly into your bank.

 

Bank Account

Select in which bank he paid the money.

 

3rd Party Finance Amount

Refer to 3rd Party Finance Providers for details.

 

 

Total Amount

Ensure this matches the tendered amount.

Tendered - Total

Displays the amount to be declared.

 

Settlement Discount

Settlement Discount

You can enter the discount as either an amount or a percentage.

 

1.Create a Discount Account:

Go to Ledger > Account Set Up.

Create a new Main Account named “Discount to Debtors.”

Set the Account Type to Income (Sales) and VAT to Output Tax (Standard Rate).

 

2. Link the Discount Account:

Go to Ledger > Account Options and select the Account Defaults tab.

In the Customer Discount dropdown, select the account you created in Step 1.

 

Note: Discounts and payments can also be processed via Customer > Customer Journals typically used when a customer pays via EFT.

 

Total + Discount

This amount will be deducted from the customer's account.

 

Transaction Date.

For direct bank payments, ensure the date matches the bank statement.

 

Till No.

The Cash Up of this till will be affected..

 

After Process


Auto Reconcile Customer

Enable to automatically allocate payments to the oldest invoices.

Default can be set per customer in Customer Form > Financial Info tab.

 

Open Allocation

Receipts: Open Allocation

Choose whether to open the Allocation Form to manually allocate payments to invoices.

Configure defaults in Customer Options.

 

Auto Print Report

Automatically print the receipt.

Set the default in Customer > Options > Printing tab

 



Invoice Number

IfIf applicable, enter the invoice number to allocate the payment directly.

 

Sales Order No.

For deposits on a sales order, enter the sales order number. The Deposit Paid checkbox on the sales order form is automatically checked.

 

Job No.

For deposits on a job, enter the job card number. The Deposit Paid checkbox on the job card form is automatically checked.rd form.

 

Additional Features


Print Preview Previous

View the previous receipt.

Receipt Lookup

Receipt Lookup: Access the Customer Payment/Receipt Lookup form to view payment breakdowns (e.g., cash, credit card, voucher). Alternatively, view payments in the Customer Detail form (filter by “CP” in the module column).

 

 

Example: Customer Overpayment with Change

Scenario: A customer owes $400 but pays $500 and requests $100 change.

Steps:

 

1.Enter $500 in the Credit Card field.

2.Enter -$100 in the Cash Amount field.

3.Enter $400 in the Tendered field.

 

Resulting journal entries:

Debit: Cash Control

Credit: Debtor Control

For Direct Bank/EFT payments, the system posts to your Bank Account.

 

To modify default accounts, go to General Ledger > Options & Account Defaults.

 

 

See also:

Allocate Payments to Invoices: Go to Customer > Statements.

To process direct bank payments: Go to Customer > Customer Journals

Switch Printers/Paper Type: Go to Customer >| Customer Options

Customize Receipt Layout: Go to Customer > Customer Options.

 

http://bit.ly/SiCustomerPayment

 

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