Customer Payment / Receipt |
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Customer Payment (Receipt)
Navigation: Go to Customer > Receive Payment to record a payment or customer deposit.
Overview
Use the Customer Payment form to log payments received or deposits made by customers.
Hover the mouse over the different fields on the form. If the cursor changes to a hand () , click to get more information.
Reversing a Payment |
To reverse a payment, enter the amount as a negative value in the relevant payment field.
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Tendered |
Enter the total amount provided by the customer.
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Cash Payments |
Specify how the payment was made: •Cheque Amount •Credit Card Amount •Debit Card Amount •Cash Amount •Other Cards
These values affect your Cash Up process.
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Direct Bank / EFT |
Enter the amount if the client paid directly into your bank.
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Bank Account |
Select in which bank he paid the money.
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3rd Party Finance Amount |
Refer to 3rd Party Finance Providers for details.
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Total Amount |
Ensure this matches the tendered amount. |
Tendered - Total |
Displays the amount to be declared.
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Settlement Discount |
Settlement DiscountYou can enter the discount as either an amount or a percentage.
1.Create a Discount Account: •Go to Ledger > Account Set Up. •Create a new Main Account named “Discount to Debtors.” •Set the Account Type to Income (Sales) and VAT to Output Tax (Standard Rate).
2. Link the Discount Account: •Go to Ledger > Account Options and select the Account Defaults tab. •In the Customer Discount dropdown, select the account you created in Step 1.
Note: Discounts and payments can also be processed via Customer > Customer Journals typically used when a customer pays via EFT.
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Total + Discount |
This amount will be deducted from the customer's account.
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Transaction Date. |
For direct bank payments, ensure the date matches the bank statement.
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Till No. |
The Cash Up of this till will be affected..
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After Process |
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Auto Reconcile Customer |
Enable to automatically allocate payments to the oldest invoices. Default can be set per customer in Customer Form > Financial Info tab.
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Open Allocation |
Receipts: Open Allocation Choose whether to open the Allocation Form to manually allocate payments to invoices. Configure defaults in Customer Options.
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Auto Print Report |
Automatically print the receipt. Set the default in Customer > Options > Printing tab
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Invoice Number |
IfIf applicable, enter the invoice number to allocate the payment directly.
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Sales Order No. |
For deposits on a sales order, enter the sales order number. The Deposit Paid checkbox on the sales order form is automatically checked.
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Job No. |
For deposits on a job, enter the job card number. The Deposit Paid checkbox on the job card form is automatically checked.rd form.
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Additional Features |
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Print Preview Previous |
View the previous receipt. |
Receipt Lookup |
Receipt Lookup: Access the Customer Payment/Receipt Lookup form to view payment breakdowns (e.g., cash, credit card, voucher). Alternatively, view payments in the Customer Detail form (filter by “CP” in the module column).
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Example: Customer Overpayment with Change
Scenario: A customer owes $400 but pays $500 and requests $100 change.
Steps:
1.Enter $500 in the Credit Card field.
2.Enter -$100 in the Cash Amount field.
3.Enter $400 in the Tendered field.
Resulting journal entries:
•Debit: Cash Control
•Credit: Debtor Control
For Direct Bank/EFT payments, the system posts to your Bank Account.
To modify default accounts, go to General Ledger > Options & Account Defaults.
See also:
✓ Allocate Payments to Invoices: Go to Customer > Statements.
✓ To process direct bank payments: Go to Customer > Customer Journals
✓ Switch Printers/Paper Type: Go to Customer >| Customer Options
✓ Customize Receipt Layout: Go to Customer > Customer Options.
http://bit.ly/SiCustomerPayment