Customer Journals |
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Go to Customer > Customer Journals
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Customer Journals
You use customer journals to enter opening balances, make adjustments and receipts.
The following screen will open.
New Payment Received
Payments can be recorded here, but the preferred method is to use Customer > Receive Payment.
Why Use "Receive Payment"?
This option offers several advantages, including:
•Printing a receipt for the customer.
•Auto Reconciliation for easier account management.
•Linking the payment to specific invoices or transactions.
Customer Journals
Use New Payment Received only for money that was directly paid into your bank account. For all other customer payments use the Customer Receipt option. You can also do a direct bank payment from Customer > Receipts
Menu Items |
Customer Journal Menu Items Explained |
Post |
Transferring the entries in the journal into the general ledger accounts. |
Save |
Save the entries without posting them to the general ledger. |
Delete Journal Batch |
Delete this batch. |
Check for Errors |
Check for errors on this form. |
Reverse |
If this was a previously posted batch then the Reverse button will be highlighted, and the batch, which you want to edit or delete will be opened. |
Import |
To import the journal via Excel. |
To print the journal. |
|
Print On Post |
The journal will automatically print when you Post the journal |
Discount Amount Column |
If it is a credit amount then the discount will reduce the amount the customer owes. For example if the Cr. amount is R800 and the discount is R200 then the total the customer owes will be reduced by R1000. The two amounts will be posted separately |
How to Process a Refund.
E.g. the customer paid a deposit for goods and you want to refund him.
You can refund the client per EFT, petty cash, or another method.
Steps to Process a Refund:
1. Select the customer
2. Choose the account from which the refund will be issued (e.g., bank, petty cash, or safe).
3. Enter the refund amount in the Debit column.
See also Corrections
See also Customer Receipts
