Add A Sales Order

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Hover the mouse over the different menu options. If the cursor changes to a hand (Hand_Cursor), then click to go to the subject.

CompanyEmployeeWorkshopStock ItemsSupplierCustomersGeneral LedgerInvoiceFileNew Sales OrderNew QuoteQuote OptionsQuote DetailLookupPack Sales OrderSales Order OptionsAllocate StockSales Order DetailSales Order LookupQuote_Menu

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Add a Sales Order

Navigate to Sales Order:

Go to: Quote / Sales Order > New Sales Order to create a new sales order

Alternatively, use the Sales Order Lookup form to add a new sales order or edit an existing one.

 

Configure Sales Order Options

If you don't want to allocate orders, go to Sales Order Options > Allocation Tab and select Easy (Stock is not reserved).

Use the Grid Report to remove any unwanted columns from the display.

You can transfer a quote as well as an invoice to the sales order.

Hover the mouse over the different fields on the form. If the cursor changes to a hand (Hand_Cursor) , click to get more information.

extraEstimated Time of ArrivalSecurity SettingsCost PriceLot RefRepAvailableInsert HeaderMove LineDelete this LineOpen ItemClone ItemFreehandSales Order No.AdditionalCurrencyGridReservedSOHVATItem CodeWarehouseUnitAvailable to AllocateQty PackedQty CancelledQuantity InvoicedQty MQtyInvoice CompleteQty Allocated To Invoice NowQty Left To InvoicePro FormaCFCancelledCan Be FilledDeposit PaidCompleteConversationsPreview ReportPrintPicking ListDocument imageCancel RemaingCancelTransfer to InvoiceSavePro FormaInvoice NowSummary BarSearch BarPlus SignFollow UpOrder NoGreen PlusStatusQuick AddItem LookupBarcodeCash or On AccountSelect ContactSales Order ColumnsDelivery TabSales Order Extra TabSales Order TabSales_Order

 

Sales Order Menu Bar

Sales Order Menu Bar Explained

Save

Click Save to save the current Sales Order.

 

Transfer to Invoice

arrow_refresh Transfer Sales Order to Invoice

A Sales Order can be converted into an Invoice when the products are ready to be shipped to the customer.

 

1. Select Items for Invoicing

In the Inv. Now column, tick the items to be invoiced.

Invoicing can be done in phases as stock becomes available.

 

Shortcuts & Quick Actions:

Right-click on an item to perform tasks such as:

Delete

Select All Lines That Can Be Filled

Use the Shortcut Buttons for faster processing. (See image above)

 

Step 2: Transfer to Invoice

Click the Transfer to Invoice button to finalize the process. graphic

 

Cancel

Cancel a Sales Order

To cancel a Sales Order:

Open the sales order, then click Cancel to cancel it.

 

clip0002 Light View all cancelled orders in the Sales Order Lookup form.

 

Uncancel a Sales Order

clip0002 refresh Uncancel a Sales Order

To reactivate a previously cancelled Sales Order:

 

In the Sales Order Lookup form, locate cancelled orders.

Right-click the order, select Open This Order, and click Cancel again to restore it to Active status.

 

Cancel Remaining

Cancel Remaining Stock Items in the Sales Order

Cancels remaining stock items that cannot be filled. These items are deleted, but the sales order won’t appear under the cancelled filter.

 

Doc Image

image-button-16 Attach a Document or Image To a sales Order

You can attach an image, document or file to a Sales Order.

 

How to Use:

Open the Sales Order.

Click on the Document Image button/icon.

Select the file (e.g., scanned document, signed order, or image) to attach.

 

This helps with record-keeping, approvals, or visual confirmation of the order.

 

Picking List

Sales Order Picking List

Print or preview the Picking Slip for the sales order.

 

Print

printer_empty Print  The Sales Order

Print, email, or export the Sales Order.

 

Email

envelope Email

Email the Sales Order.

 

Preview

Preview the Sales Order before printing or emailing

 


Sales Order -- Extra Menu Functions

Sales Order - Extra Menu

Create Purchase Order

document_editing Create a Purchase Order from a Sales Order

Generate a Purchase Order from the stock items in the Sales Order.

The Sales Order number is automatically added to the Internal Note field of the Purchase Order for reference..

 

Customer Payment / Deposit

money_bag Customer Payment / Deposit

Opens the Receive Payment module to record a customer payment.

The Deposit Amount field (found under Sales Order Additional tab) will auto-fill with this payment.

 

Quick Customer Payment

lightning Quick Customer Payment

Launches the Touch Sales Order Payment form for rapid payment entry.

 

Transfer a Sales Order to a Quote

arrow_refresh Transfer a Sales Order to a Quote

Converts the Sales Order into a Quote.

 

Transfer a Sales Order to a Job Card

setting_tools Transfer a Sales Order to a Job Card

Converts the Sales Order into a Job Card.

 

Import a Sales Order from Excel / CSV

export_excel Import a Sales Order from Excel / CSV

Import a Sales Order from an Excel or CSV file to eliminate manual entry.

Refer to Print Price List & Order Form for the correct format.

 

Export TSI File

export_excel Export TSI File

Exports a Sales Order as a TSI file for transfer between companies (e.g., branch to Head Office).

If the customer or items don’t exist in the target database (based on customer or item code), they are automatically created.

 

To import a TSI file:

Go to Quote / Sales Order >Sales Order Lookup and select the Extra button then select Import Sales Order (TSI files)

 

Labels

labels Sales Order Labels

Print item labels for all products listed in the Sales Order.

Prep Ticket - Preview

document_image Prep Ticket Preview

Generates a kitchen prep ticket to communicate order details from front-of-house to kitchen staff.

Access via Sales Order > Extra > Prep Ticket Preview.

 

Automation Option:

To automatically print the prep ticket:

Go to Invoice Options > Touch Invoice

Enable the checkbox: Auto Print Order Prep Ticket

 

Reset All Prices

Reset All Sales Order Prices

Resets pricing for all lines that are not yet invoiced or packed.

 

Clear Invoice Now Column

Clear "Invoice Now" Column

Clears the checkboxes in the "Inv. Now" column for all lines.

 

Allocate All

Allocate All

Automatically allocates all in-stock items to the Sales Order, populating the Qty. Allocated To Invoice Now field.

 

Overrides on the Sales Order

lock_open Sales Order Overrides

Allows overriding business rules on the Sales Order, including:

Allow Above Maximum Discount

Allow Below Cost Price

Allow Below Minimum Markup

Bypass Credit Limit

Allow Negative Stock

 

 



 

 

 

 

Input Data Fields On The Sales Order Tab

Cash vs. On Account

purse Cash vs. On Account

Choose whether it is a cash paying client or an account paying customer. If the customer does not exist in smart-it, you can then use the Quick_Add_Button (Quick Add) button to add the customer.

Status

Sales Order Status

You can assign a status to a sales order to categorize different types of orders. This makes it easier to filter and manage orders in the Sales Order Lookup form.

 

Webshop Integration (PrestaShop)

If you use PrestaShop, the Sales Order Status will sync with PrestaShop when performing a WebShop Sync.

Important: To ensure statuses sync correctly, you must first create them in PrestaShop.

 

Managing Sales Order Statuses

PrestaShop Users:

oPrestaShop has preset statuses that will automatically be added in Smart-IT after your first sync.

oTo add new statuses, they must first be created in PrestaShop before they can sync to Smart-IT.

 

Non-Webshop Users:

oYou can manually add and manage your own statuses within Smart-IT.

 

Follow Up

Follow Up date

Choose a date for when you need to follow up on this Sales Order.

 

Estimated Time Arrival (ETA)

Sales Order Estimated Time of Arrival (ETA)

The ETA is the salesperson’s estimated delivery date for the ordered items..

 

Where to View ETA Information:

In the Item Lookup, salespeople can see when the buyer expects the goods to arrive.

ETA dates for sales orders are displayed in the Sales Order Lookup form.

 

Setting Up ETA in Sales Orders:

Automatically set the ETA date in Sales Order Options > Sales Order /Default / Required > ETA after x Days.

To make it a required field go to Sales Order Options > Default/Required.

 

Complete

Show Sales Order as Completed

When the final item has been invoiced, the sales order is automatically marked as Completed.

 

Can be filled

Can Be Filled

Indicates that all items on the sales order are available and the order can be fully processed.

To view which specific items can be filled, open the sales order.

 

Canceled

Cancelled

Automatically selected when the entire order is cancelled.

Note: This does not apply to partially cancelled orders.

 

Deposit Paid

money_bag Deposit Paid

Indicates that a deposit has been made for the sales order.

This box is automatically checked if a Customer Receive Payment is completed and linked to the sales order.

 

Sales Order No.

Sales Order Number

A unique sales order number is assigned automatically as soon as the sales order is saved.

 

 

Sales Order Input Columns Explained

Invoice Now

Invoice Now Column in the Sales Order

Allows you to select items to be invoiced immediately.

Related to the Allow negative stock override, which permits invoicing quantities exceeding available stock.

 

Invoice Complete

Invoice Complete

A checkbox in this column is marked when an item is fully invoiced.

 

Quantity Left To Invoice

Quantity Left To Invoice In The Sales Order

Displays the remaining quantity to be invoiced, either the full amount or what’s left after partial invoicing.

 

Quantity Allocated To Invoice Now.

Quantity Allocated To Invoice Now In The Sales Order

Shows the quantity allocated for immediate invoicing.

Cannot exceed the Available to Allocate unless Allow Negative Stock is enabled, allowing manual adjustment of this quantity.

If the sales order quantity is changed later, this field updates automatically only if Auto Fill Allocated If Have Unallocated Stock is enabled in Sales Order Options > Allocation Tab.

To reallocate quantities between customers, go to Allocate Stock To Sales Orders.

 

Available To Allocate

Quantity Available To Allocate in the Sales Order.

This will depend among other things on the Allocation Location as set in the Sales Order options. You can set it to either Global or Warehouse. This will determine if the quantiy available to allocate must come from a specific warehouse or from all the warehouses.

if you want to be able to allocate quantities that is On Order, enable the Enable On Order allocation in the Sales Order Options.

 

On Order Allocated

Shows the ordered quantities already allocated in the sales order.

 

On Order Available To Allocate

Displays ordered quantities available for allocation.

This column is visible only if Enable On Order Allocation is enabled in Sales Order Options >  Allocation Tab.

 

Can be filled (CF)

A blue dot appears in the radio button if there is sufficient stock on hand for a specific line item.

 

Pro Forma (PF)

Pro Forma (PF) column in the Sales Order

Check this box to include items on a pro forma invoice.

Use in conjunction with the pro forma option at the bottom of the form Pro_forma.

 

Quantity (Qty)

Quantity (Qty) Column In The Sales Order

The quantity ordered by the customer.

If sufficient stock is available, the Quantity Allocated to Invoice Now is automatically populated.

Adjust default allocation settings in Sales Order > Sales Order Options > Allocation Tab.

 

Qty.M

Qty.M Column In The sales Order

Quantity converted to selling units (e.g., ordering a 6-pack of beer results in Qty.M showing 6 single units).

 

SOH

Stock On Hand. The quantity that is in stock.

 

Qty Invoiced

Sales Order Quantityty Invoiced:

The quantity already invoiced for the sales order.

 

Qty Canceled

Sales Order Quantity To Cancel

Enter the quantity the client wishes to cancel, which reduces the Quantity Left To Invoice.

 

Qty Packed

Sales Order Quantity Packed

The quantity packed using the Pack Sales Order option.

 

 

Additional Notes

Stock Lookup Form: The Reserved column shows stock reserved for sales orders.

Stock Allocation: Allocated sales order quantities reduce Available Quantity (SOH - SO).

Modifications: Sales order details can be edited unless the order is invoiced or canceled.

Sales Order Options: Refer to this section for settings like allocation preferences and overrides.

 

http://bit.ly/SiSOadd

 

http://www.smart-it.co.za/help/sales_order_-_add.htm

 

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