Hover the mouse over the different menu options. If the cursor changes to a hand (), then click to go to the subject.

Hardware Invoice Options

Go to: Invoice>Invoice Options and select the Hardware tab.

The Hardware tab allows you to configure the hardware used with Smart-IT for invoicing and sales processing.

Select the appropriate settings for your Cash Drawer, Customer/Pole Display, Barcode Scanner, COM Port, and Signature Pad, if applicable.

Electronic Signature - This feature allows the customer to electronically sign on invoices.

Please note that a custom invoice report is required to use this feature. To design your own custom invoice go to Invoice > Invoice Options and select the Printing tab.

If you have difficulty designing the report  you can contact our office.

Hover the mouse over the different fields on the form. If the cursor changes to a hand () , click to get more information.

Cash Drawer Type

COM1, COM2, Bixolon SRP-Plus, Posiflex

Customer Display / Pole Display:

Samsung, Epson, UTC Enhanced, AEDEX, Proline, Noritake

Signature Pad

Select the appropriate signature pad when electronic signatures are required. Smart-IT supports Wacom signature pads,  if not then you can use the mouse to sign.

Electronic Signature

The Electronic Signature feature allows a customer to electronically sign an invoice or sales order.

A custom invoice report is required to use electronic signatures. To create or modify a custom invoice report, go to:

Invoice > Invoice Options > Printing

If you need assistance designing the custom report, contact the Smart-IT office for support.

Capture Signature

Capture Signature allows the customer to sign:

•  An invoice

•  A sales order

•  The Invoice Stock Collection form

•  Job Card

A Wacom signature pad can be used to capture the customer's signature. If a Wacom signature pad is not available, the customer can sign using the mouse.

To configure a signature pad, go to: Invoice Options > Hardware

If a signature is required before an order can be processed, this can be configured in the Sales Order Options Form..

If the customer did not sign the invoice when it was processed, the signature can also be captured later from the Invoice Lookup form.

Checking Whether a Document Has Been Signed

Invoice: go to Invoice Lookup and check the Is Invoice Signed column.

Job Card: Go to Job Card Lookup and check the Is Jobcard Signed column.