Customer Financial Info

Financial Info

Financial Info Explained

Terms, Prices and Discounts

Payment Terms

Payment terms define the amount of time you allow the buyer to pay for the goods.

These terms are based on financial months. Select the arrow to the right of the text box to see the terms already defined, or select the button to the right of the arrow to define a new one.

For example, if the payment terms are 30 days, and the current month is July, then payment is due by the end of August. However, if you want to give the customer 30 days from the invoice date, you can use the Payment Due Date option. The Payment Due Date is displayed shown in the invoice lookup form.

Service Contract:

for example, maintenance plans and on-site help.The Service Contract details will show on the Job Cards.

Select the arrow to the right of the text box to see the terms already added, or select the button to the right of the arrow to add new ones. You can also add a discount amount to be deducted per item for a specific stock group.

Price Contract

Price contracts allow you to set a fixed price for specific products or services for a customer.

Discount Rate

The discount the client will get automatically when purchasing will be displayed on the invoice payment tab.

If you type the discount rate in as a negative percentage then this percentage will be added to the invoice, for e.g. the client must pay a surcharge for e.g. fuel.

Discount per Stock Group

You can set the discount % per customer per stock group.

See also Stock Items > Stock Groups.

Line Discount %:

The discount % will be shown for each invoice line.

Pricing Type

Pricing Type (Customer > Financial Info)

The Pricing Type setting determines how item prices are calculated for a customer.

Available Options:

1.Price Level – Use predefined price levels for customers.

2.Markup on Cost – Apply a markup on Maximum of Average Cost, Supplier List, or Last Purchase Price.

3.Branch Price Level – Set it in Company > Branches and enter the default price level.

4.Cost Price – Sells items at cost price.

oIf a stock group's minimum markup is set, you cannot sell at cost unless the Related Company checkbox is selected.

Additional Notes:

Select a pricing level or enter a markup percentage based on your preference.

This setting affects invoices, quotes, job cards, and sales orders.

A default pricing type can be set in Customer Options > New Defaults.

Price Level

In the chapter on inventory, we looked at the 10 different prices SI+ has. If you don't select a price level then price level 10, the highest price, will be used as default.

If you for e.g. you choose 5, the client will be charged Price 5, as shown in the Inventory Main form.

Pricing Markup

Related Company

A company that is related to your company and that allows you to sell to them at cost price on the invoice. This shows as a column in stock turnover.

Auto Reconcile

If a client pays their account, SI+ will automatically allocate the payment against the oldest invoices. The best method is to do the allocations manually. See Customer Enquiries

Automatically Email Invoice

Select if you want to email the client after the invoice has been made.

Paid By

Paid By (Head Office Billing)

If a customer's account is paid by another entity (e.g., a head office), select the customer responsible for making payments.

How It Works:

•When an invoice is created for this customer, it is linked to the head office.

•The reference will display the original customer’s code.

•When retrieving the invoice, the original customer’s details will be shown.

General

Branch

See Branch

Language

Statements,invoices, job cards, quotations will be printed in the selected language.

See also Settings: Language

Dealer  / Agent

Dealer/Agent

If this customer was acquired through a specific dealer (agent), select the dealer in their profile.

Setup & Usage:

•All dealers must be added as a supplier (Supplier > Add Supplier).

•If a dealer is specified, any invoice created for this customer will be linked to the dealer.

•To view invoices linked to a dealer:

oGo to Invoice Lookup and filter by the dealer’s name in the Dealer column.

oThe Dealers column is also available in the Stock Turnover form.

Warehouse

See Inventory > Warehousing

Branch Header to use

Customer Branch Assignment

Each customer can belong to a different branch, and the branch information is displayed on:

Invoices, Statements, Job Cards, Quotations

Why This Matters:

This allows for customized letterheads or images per customer.

Example:

The Harji Motor Group owns both Kia and Chev agencies but shares one workshop. They want job cards for Hyundai clients to display Hyundai branding, and for Kia clients, the job cards should show Kia branding.

To manage branches, go to Company > Add or Edit Branches.

Statement Type

You set which method to use per customer.

Open Item

Open Item Statements

With the Open Item method, customer payments must be matched to specific invoices when processed.

How It Works:

•Each payment must be linked to the corresponding invoice.

•Auto Reconcile: SI+ can automatically match payments to the oldest outstanding invoices first. Enable this by checking the Auto Reconcile checkbox in the customer profile.

Statements for Open Item Accounts:

•Any outstanding transactions from previous periods will be displayed individually.

•Transactions allocated in the current period will also appear on the statement.

Balance Brought Forward

This method requires no matching of payments to invoices.

When printing a statement for a Balance Brought Forward account, any outstanding transactions from the previous period will be shown as one consolidated brought forward transaction (amount).

Discount Rules

Customer Main Form:

Discount Rate sets the discount on the total amount on the invoice.

Line discount and Volume discount is always checked and blocked against Stock Group Maximum Line Discount.

Line discount order of use: the first one to match is used.

1.Special Active = No line discount will be given. (Inventory form)

2.Volume Discount (Price level will be ignored) (Inventory form)

3.Customer Line Discount (Discount will be given even if the client have a different Price Level) (Customer form)

4.Stock Group Automatic Maximum Discount (Inventory Options form)

5.Customer Discount per Stock Group (Customer form)