Quote Options |
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Quote Options
Go to: Quote / Sales Order > Quote Options > General Tab
AI Summary
Quote Options control how quotes behave, what information is displayed, and how quotes can be approved, converted, or expired.
These settings affect:
•Quote entry behaviour
•Pricing and cost calculations
•Approval workflow
•Expiry rules
•Alerts and required fields
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Quote Options Explained |
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Form Settings |
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Show SOH (Stock on Hand) on Grid |
Displays the Stock On Hand (SOH) column in the following lookup forms: •Quote lookup •Job Card lookup •Invoice lookup
If you prefer not to display this column, disable it in one of the following settings: • Workshop Options > General tab • Invoice Options > General tab
Click here for a definition of Stock On Hand.
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After Adding an Item, Jump Directly to Add Next Item |
After an item is added to the quote, the cursor automatically moves to the next line for faster data entry.
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Customers: Show Inactive. |
When enabled, inactive customers can still be selected when creating a new quote.
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Allow Change Cost Price |
Allow Change Cost PriceAllows the cost price to be edited on the quote. This lets you simulate different cost scenarios and immediately see how they affect:
•Markup •Gross Profit (GP)
Important: Changing the cost price on a quote does not affect accounting or journal entries. It is used only for calculation purposes.
Typical Use Case:If a customer intends to purchase large quantities, you may negotiate bulk pricing with your supplier. Enter the revised cost price on the quote to evaluate the new markup and selling price.
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Structured Internal Note. |
Structured Internal NoteEnhances the Internal Note field used in: Instead of free text only, the system now automatically records:
•Date •Time •User who entered the note
This improves traceability and audit history.
See also: Internal Note
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Reset Price When Change Customer |
Reset PricesIf the customer is changed on a quote: •The system retrieves the latest prices applicable to that customer •Any entered payment amount is cleared This ensures pricing remains accurate, since customers may have different price structures. Note: Non-Stock Items (NSI) are not affected by this reset.
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Increase Quantity Instead of New Line |
Increase Quantity Instead of New LineIf the same item is added again to the quote: •The system increases the quantity on the existing line •Instead of creating a new line
This is true for invoices, quotes, or goods received note.
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Total Due Rounding. |
Total Due Rounding. Rounds the total quote amount and displays the rounding value.
See also: Stock Options > Pricing tab.
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Approval Required (Quote Options). |
When 'Approval Required' is enabled:
1. Quotes cannot be converted to invoices until approved. 2. Quotes must be approved before they can be printed or emailed.
This rule applies even if a user has print/email permissions in the Security Settings.
Note: Users must have the "Can Approve" security permission to approve quotes.
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Change Markup Sets Line Discount |
If the markup percentage is adjusted on a quote item, the difference is automatically reflected in the Discount % column.
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Alerts |
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Alerts: Quote Older than X Days |
Displays a warning when a quotation is older than the specified number of days.
This is a Local Setting, meaning it only applies to the current workstation.
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Other Settings |
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Cost Price Method (Quotes Only) |
Determines which cost price is displayed in the Cost Price / Unit column on a quote.
Available options: •Cost of Sales Valuation Method •Pricing Method
The selected method determines which cost value is displayed.
Important: The displayed cost price is for informational purposes only and does not affect accounting entries.
Recommendation: If unsure, select Cost of Sales Valuation Method.
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Quote Expiry |
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Quote Expires after X Days |
Defines how many days a quotation remains valid. After a quote expires, the following rules may apply: 1. Block Transfer Prevents the quote from being converted to: •Invoice •Sales Order •Job Card 2. Allow Transfer if Prices Unchanged Allows conversion only if item prices have not changed since the quote was created. |
Quote Defaults |
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Estimate |
When enabled, the printed document will display Estimate instead of Quote. |
Follow-Up After X Days |
Automatically sets the Follow-Up Date on the quote based on the number of days specified. Example: If set to 7 days, the follow-up date will be 7 days after the quote date. |
Quote Required Fields |
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Required Fields |
You can require certain fields to be completed before a quote can be saved. Available quote required fields: •Type •Status •Contact Name •Contact Telephone •Contact Email
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User Questions
Why can't I convert my quote to an invoice?
The quote may require approval or may have expired.
Why did the price change when I selected another customer?
The Reset Price When Change Customer option reloads the customer's price structure.
Can I change the cost price on a quote?
Yes, if Allow Change Cost Price is enabled.
Why can't I print or email my quote?
The quote may require approval, and the user may not have "Can Approve" permission.
What happens when a quote expires?
Depending on settings, the quote may block transfer or allow transfer only if prices remain unchanged.

