Invoice |
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Watch the video - Creating and Processing Invoices (Getting Started)
Hover the mouse over the different menu options. If the cursor changes to a hand (
), then click to go to the subject.

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New Invoice
Go to Invoice > New Invoice
To create a new Touch Invoice go to Invoice > Touch Invoice
The Invoice form allows you to create and process customer invoices, add stock items, accept payments, and convert quotations, sales orders, or job cards into invoices.
Configure Invoice Options.
Before creating invoices, you can configure Smart-IT to suit your business requirements.
Go to Invoice Options. Configure the default settings for invoice processing, pricing, printing, hardware, messages, and other invoice-related functions.
Automatically Open the Invoice Form When Logging In
You can configure Smart-IT to open an invoice form automatically when an employee logs in.
Go to: Employee > Employee Lookup
1. Select the employee you want to configure.
2. Choose one of the following options:
•Open Invoice: Automatically opens the standard Invoice form.
•Open Only Invoice: Opens only the standard Invoice no other options are available.
•Open Only Touch Invoice: Opens only the Touch Invoice form.
Automatically Print Shipping Labels
Go to:Invoice >Invoice Options > Label tab
Configure the shipping label settings to print labels automatically
Configure the shipping label settings to print labels automatically where supported by the selected options.
To print a shipping label for an existing invoice:
1. OpenInvoice Lookup.
2. Right-click on the required invoice.
3. Select Invoice Label.
Touch Invoice Options. Go to: Invoice > Invoice options > Touch Invoice
Configure the settings specific to the Touch Invoice form.
Hover the mouse over the different fields on the form. If the cursor changes to a hand (
) , click to get more information.

Invoice Menu Fields & Buttons Explained |
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Cash or On Account |
Cash or On AccountSelect whether the invoice is a Cash Invoice or an On Account Invoice. You can disable either option in Invoice Options.
Changing a Cash Invoice to On AccountWhen you change a Cash Invoice to an On Account Invoice, Smart-IT recalculates item prices because the customer may have a different price structure. Manually entered prices may also change during this conversion. To adjust the behaviour, go to Invoice > Invoice Options and review the relevant settings.
Setting the Default Invoice Type for Job CardsGo to: Workshop > Options tab. Configure the default invoice type to use when processing job cards.
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Credit Available |
Credit AvailableDisplays the customer's available credit. If you change the credit amount in the Customer form, click the Refresh (
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Order No. |
Customer Order Number The Customer Order Number is the unique reference number supplied by the customer for order tracking and identification. Requiring a Customer Order Number
For Customers: 1.Go to Customer > General tab. 2.Enable Order Number Required This requires a customer order number when processing transactions for that customer.
For Sales Orders: 1.Go to Sales Order Options. 2.Enable Customer Order Number Required. This requires a customer order number on sales orders.
Where the Order Number AppearsThe customer order number is displayed in: •Customer Allocations & Enquiries •TheRreference column in Stock (Inventory) Detail
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Invoice From |
Invoice FromUse Invoice From to create an invoice from an existing Quote, Sales Order, or Job Card for a specific customer.
Common Uses Include:
Create an invoice from a Quote or Sales OrderSelect an existing Quote or Sales Order to create an invoice from that document. The items from the selected document are copied to the invoice. The relevant Quote or Sales Order number is required. Save to Sales Order Use this option when a customer has selected items but cannot complete the purchase immediately. Save the current invoice as a Sales Order so that it can be retrieved and processed later.
Save to Quote Save the current invoice as a Quote for future retrieval. This is useful when the customer is not ready to proceed with the purchase.
Important: Use Invoice From to create or convert documents as provided by the available options. To combine items from multiple existing documents on the current invoice, use Add Items From instead.
See also: Add Items From button |
Rep |
Rep — Sales RepresentativeIdentifies the salesperson responsible for the sale. The default sales representative can be configured inInvoice Options. Depending on the settings, the representative may default from the logged-in employee or the customer's assigned representative.
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Invoice Date |
Invoice Date Option: Use Previous Invoice DateThis option allows Smart-IT to use the previous invoice's date instead of the current system date when creating a new invoice.
How It Works: •By default, Smart-It uses the current system date for new invoices. •When Use Previous Invoice Date is enabled, the previous invoice's date is used instead. •You can still change the invoice date manually unless restricted by Invoice Security settings. To enable or disable this option: Go to Invoice > Invoice Options > General tab.
To correct or change an invoice date after processing, go to Ledger > Corrections, subject to the applicable permissions and correction rules.
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Till No. |
Till No. -- Till NumberDisplays the till number assigned to the current computer. To change the assignment, go to Invoice > Invoice Options > Assign Till Numbers tab. |
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Message regarding the invoice |
Invoice MessageDisplays an invoice-related message on the line below the Amount field in the top-right corner of the Invoice form. The message displayed depends on the applicable invoice settings and conditions.
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Invoice Processing Buttons |
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Payment [F8] |
Opens the payment function to accept and allocate payments for the invoice, where applicable.
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Process [F9] |
Processes the invoice.Review the invoice details before processing to ensure that the items, quantities, prices, and other information are correct.
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Cancel Invoice |
Cancel InvoiceCancels the current invoice operation.
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Invoice Processing Buttons |
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Barcode [F6] |
Use this field to add stock items to an invoice by scanning a barcode or entering an item code or serial number. 1. Scan the item barcode or type the stock code or serial number. 2. If you enter only a part of the code, the item lookup will automatically open, and the cursor will be placed in the Barcode column. 3.1To change the column where the cursor is positioned when Item Lookup opens, go to Invoice Options and configure Item Lookup Default Column.
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Item Lookup [F5] |
Opens Item Lookup so that you can search for and select a stock item to add to the invoice.
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Quick Sell |
Use Quick Sell to select and add configured Quick Sell items to the invoice. |
Add Items From |
Add Items From
Use Add Items From to copy items from an existing Quote, Sales Order, or Job Card onto the current invoice.
How it works:
1. Click Add Items From. 2. Select the document type and the required document. 3. Smart-IT adds the items from the selected document to the current invoice.
Existing invoice lines are retained; the selected document's items are added to them.
When to use this function: •A customer has multiple open documents that must be invoiced together. •Items were recorded on separate documents but need to appear on one invoice. This function is different from creating an invoice directly from a single source document using Invoice From. |
Changing Invoice Lines (buttons) |
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Delete Line [F3] |
Deletes the currently highlighted item line from the invoice.
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Reset Line |
Use Reset Line to restore the selected invoice line's original item price and/or description after these have been changed manually. This applies to the selected line only.
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Reset Prices |
Reset Prices on the Invoice If you change the item's price and / or description on the invoice, you can revert it back to the original by: •Clicking on the Reset Line button to reset a single line. •Clicking on Reset All Prices to reset all the prices.
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Return button |
Return Button Use the Return button when processing an item returned by a customer.
How to process a return: 1. Add the returned item to the invoice. 2. Select the relevant item line. 3. Click Return. The returned line displays a negative amount, and the stock quantity is increased to reflect the returned goods.
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Trade-in |
A trade-in is an item accepted from a customer as part of an exchange or buyback. Examples include returnable bottles or a vehicle accepted as part payment. To configure a stock item as a trade-in, enable the relevant trade-in setting in the Main Stock Form.
How trade-ins affect the invoice: 1. The trade-in amount is deducted from the invoice total. 2. The stock quantity increases by the trade-in quantity.
A list of trade-in items is available in the Extended Lookup and Stock Turnover forms.
Alternative to a Trade-In If you do not want the transaction to increase stock, consider using the appropriate discount method instead.
For more information about returns, see the Returns section. If you do not want to increase your stock, see the Is Discount section.
Disabling the Trade-In Button Open the Invoice form, access its security settings, and deselect Returns. This will also disable trade-ins.
A list of trade-in items is displayed on the Extended Lookup and Stock Turnover forms.
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Options |
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Show Markup/Profit/GP |
You can configure whether markup, profit, or gross profit (GP) information is displayed on the Invoice form.
Go to:Invoice > Invoice Options
Review the relevant options to enable or disable the required information. The availability of these values depends on the configured invoice options and applicable security permissions.
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Alternative Method: Create an Invoice from Extended Item Lookup
You can create an invoice directly from the Extended Item Lookup Form form.
1. Open the Extended Item Lookup form.
2. Select the required stock items.
3. Open With Selected.
Smart-IT creates an invoice and adds the selected items.
This method is useful when you want to select several stock items before opening the Invoice form.
Invoice Security Settings. See also Application > Security Setup


