Hover the mouse over the different menu options. If the cursor changes to a hand (
), then click to go to the subject.

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Add Or Edit a Job Card
Go to: Workshop > Job Card Lookup.
•To edit an existing job card: Right-click the desired job card in the list → select Open Job Card.
•To create a new job card: Click the New Job Card button (usually at the top of the Job Card Lookup form).
Video Tutorial: Watch "How to use the Workshop Module" for a step-by-step walkthrough.
Hover the mouse over the different fields on the form. If the cursor changes to a hand (
), click to get more information.

To print a pro forma invoice, select Print Pro Forma from the Print Extra menu.
Job Card Menu Bar The menu bar at the top provides essential tools for managing, converting, printing, and extending job cards.
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Print Extra |
Print Extra (dropdown menu)
•Work Card — Print the internal workshop copy. •Pro Forma Invoice — Generate a preliminary/pre-invoice for customer approval or quoting. •Picking List — Print a list of required stock items to pull from inventory for this job.
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Invoice |
Invoice Convert the job card directly into a customer invoice (posts to accounts).
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Invoice Print |
Invoice Print View, print, or email the final invoice linked to a completed job card.
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Doc Image(0) |
Doc Image(0) Click to attach scanned documents, photos, or evidence (e.g., damage photos, signatures). Attachments can be included in emailed invoices — enable this in Workshop > Options > Printing tab > Attach scanned images to email.
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Extra (dropdown menu - extended actions)
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•Job Card Label |
Job Card Label Print a custom label for the job. Customize templates in Workshop Options > Printing.
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•SMS |
SMS — Open the SMS form to send customer updates (e.g., “Your vehicle is ready”). See separate SMS guide for setup.
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•Service Feedback |
Service Feedback — Launch the customer feedback/satisfaction form. For more information, click here.
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WhatsApp — Send a single message via WhatsApp (requires WhatsApp Desktop or Web open in browser). Supports message templates. Available in Job Card, Sales Order, Quote, and Customer Extra. (Bulk messaging not supported.)
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•Create A Purchase Order |
Create a Purchase Order — Auto-generate a PO for out-of-stock parts needed for this job.
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•Create Quote |
Create Quote — Convert the current job card into a formal quote.
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•Open Quote |
Open Quote — If the job card originated from a quote, open the source quote.
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•Customer Payment/Deposit |
Customer Payment / Deposit — Open the Receive Payment Module → enter amount. The Deposit Amount field (Additional tab) auto-updates.
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•Import Detail From XLSX/CSV |
Import Detail From XLSX/CSV — Bulk-import stock lines/items from Excel or CSV file into the job card.
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•Update All Prices |
Update All Prices — Refresh all item prices to current stock pricing.
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•Override Credit Limit |
How to Override the Credit Limit on a Job card 1.Click the Extra button and select "Allow Selling the Item Below Cost"
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•Allow Below Cost |
How to Sell an Item Below Cost on a Job Card Allows selling despite customer credit limit breach 1.Click the Extra button and select "Override Credit Limit"
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•Allow Below Minimum Markup |
How to Change the Minimum Markup on a Job Card 1.Click the Extra button and select "Allow Below Minimum Markup" 2. A pop-up will appear: "Supervisor Confirmation Required" 3. Adjust in MU % column once approved.
Note: You will only be able to make this change if your user permissions allow it. To modify these permissions, go to Security Setup and update the appropriate access rights for your role.
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•Allow Negative Stock |
Allow Negative Stock → Proceed even if stock goes negative.
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•Allow Above Maximum Discount |
Once approved, you can adjust the discount percentage in the Discount column.
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•Reverse |
Reverse — Undo an invoiced job card: 1. Use the Reverse function under the Extra menu. 2. This will: Reactivate the job card and deletes the linked invoice. |
Right-Click Actions (on job card lines) |
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Insert Heading Line |
Insert Heading Line — Add a non-stock heading, separator, or information line to group items clearly.
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Select Price |
Select Price — Choose a different price level for the item (e.g., retail, wholesale, special). You can select price levels on quotes, invoices, sales orders and job cards.
Maximum allowable price level per employee is set in the Employee form > Maximum Price Level box.
See also Prices 1-10 as well as Pricing Options.
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Key Job Card Columns Explained
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Discount |
Discount allows you to adjust the discount percentage of each line item. Set this in: Stock > Stock Groups > [Select Group] >Max Discount %. There is an override available under Extra - on the Menu Bar
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Markup |
Markup allows you to adjust the selling price of each line item by specifying a markup percentage over the cost price. The system will visually highlight the markup percentage (bottom of the form GP field) if it falls below the minimum allowed threshold. The discount percentage will be taken into account when working out the Markup %. This threshold can be set in: Workshop Options > General > Target Gross Profit Margin %.
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Unit Cost Actual |
The cost price in this column can be adjusted to any value, used only for internal reference. Values entered here are not used in accounting entries. SI does not make any entries with this value. |
Line Total Cost Actual |
This shows the total actual cost (unit cost × quantity) for the line, also internal-use only. Also appears in the Stock Turnover and Analysis tab. |
Tabs on the Job Card Form
Additional Info Tab — Internal notes, memos, status flags, etc..
Equipment Tab — Add/service linked equipment details.
Freehand Detail Description Tab — Replace structured line items with free-text description.
Payment Tab — Add payment details.
New Job For This Customer: You can add a job card for a specific customer from the customer lookup or job card lookup form by right-clicking on the customer.
Labour Breakdown (for Labour items)
If a stock item is flagged as labour:
1. Go to Stock Main Form > Additional Info Tab → tick Is Labour Item.
2. Add the Labour item to a job card.
3. Assign time across multiple employees (e.g., Technician A: 30 min, Technician B: 60 min).
The system tracks:
Minutes Booked vs. Minutes Worked (see image below)
This feature helps to accurately monitor time allocation and staff performance on each job.

In the Workshop Options > General form, you can change the names, "Minutes Booked" and "Minutes Worked" to whatever you want.
View summaries/reports via Workshop > Labour
Can only view own.
View Restricted subset. (You can't see the fields)
Job Card: Profit, Markup and Cost won't show.
Job Card Detail: Average Cost won't show
Edit Restricted. (You can see the fields but you can't edit it)
Job Card: Comeback of Job No.
Delete.
Uncheck if an employee group is not allowed to cancel a job card.

