Age Analysis

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Go to Customer > Age Analysis

Hover the mouse over the different menu options. If the cursor changes to a hand (Hand_Cursor), then click to go to the subject.

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Age Analysis (Accounts Receivable)

An Accounts Receivable Age Analysis helps you track unpaid customer invoices based on how long they’ve been outstanding.

Hover the mouse over the different fields on the form. If the cursor changes to a hand (Hand_Cursor) , click to get more information.

EmailWrite Off AmountTo allocateLast ConversationDebit OrderDebit OrderWSCashVIPWSCashVIPCredit LimitCredit LimitSuspendedCust TypePaid ByRepRepPaid ByCust TypeObjectionsObjectionsSelect VisibleRow SelectorPayment TermsDue AmountSMS Age AnalysisAllocationsWorkshopSuspendedCheckboxPayment TermsDue AmountSuspendCoulor ColumnWrite Off AmountWrite Off AmountLoyalty CardStatementOpen EnquiriesOpen CustomerCheckboxSearch RowGrid ReportEdit FilterSummary BarSelect VisiblePrintExportBranchClear FilterRefreshCustomer_Age_Analysis

 

 

Age Analysis Columns Explained

Current / 30 / 60 / 90 / 120 / 150 / 180+

Shows how long the amounts have been outstanding (in days).

Example: The “180” column means the invoice is unpaid for 180 days or more.

 

Due Amount

Calculated based on the customer’s payment terms.

Example: Total: R12,243.19 – R2,287.64 (Current + 30 days) = Due: R9,955.55

To allocate:

Displays unallocated amounts that can still be matched to invoices.

 

Tip: Write Off an Amount

Quickly write off small amounts (e.g., unpayable interest) without using Customer Journals:

Double-click on the age column field → enter amount to write off.

Journal Entries:

Debit: Bad Debt

Credit: Debtor Control

 

Set the default bad debt account in: Ledger > Account Options

 

You can also right-click the field for options.

 

What You Can Learn from Age Analysis

1.Outstanding Balances – View total unpaid amounts by aging periods.

2.Payment Trends – Track how long customers take to pay.

3.Credit Risk – Identify risky customers based on overdue patterns.

4.Problem Detection – Spot bad debts or consistent delays.

5.Collection Efficiency – Measure how well your team is collecting.

6.Decision Support – Help adjust credit limits or follow-up strategy.

7.Customer Segmentation – Group customers by behavior or risk.

 

Bonus Features from Age Analysis Form

Send bulk emails or SMSes directly.

Suspend or Unsuspend customers.

Allocate unallocated payments.

 

Key Metrics to Track from AR aging Reports.

Go to File > Dashboard

 

Dashboard_Accounts_Receivable

 

 

https://bit.ly/SI_Age_Analysis

 

 

 

 

 

Keywords: Age Analysis,Bad Debt - Write Off Amount,Bulk Communications,SMS,Suspend,Write Off Amount